Seagate is offering refunds following a lawsuit over the difference between advertised and formatted capacities of hard drives. Last I heard it was only available to US customers, but it's an interesting precedent.
http://news.ninemsn.com.au/article.aspx?id=312823
http://news.zdnet.co.uk/hardware/0,1000 ... 00.htm?r=1
Now if only they did the same with CRT monitor size